Missed Appointments
When you book an appointment with me, that time is set aside for you – and ONLY you. I never double-book and try to always be ready for you when you arrive. In return, I ask that you keep your promise to show up for your appointment on time.
Please understand that massage therapists only get paid when they deliver a service. Therefore, missed appointments are costly for us and prevent us from serving other clients.
If you do not show up for your scheduled appointment and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.
Cancellations
In the event that you are unable to keep your scheduled appointment, please contact me at least 24 hours prior to your appointment. If I do not hear from you within this time frame and you do not keep your appointment, the above policy will be applied.
Note: I recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) so I may make an exception to the above policies on those rare occasions.